Shipping policy

About Shipping
1. Order Delivery Time:

Processing time (5-7 working days for in-stock items) + Shipping time (varies depending on the selected shipping option, displayed on the checkout page).
Pre-order processing times are specified on the product description page.

2. Shipping Fee:

Add the item to your cart to check the shipping cost on the checkout page. The shipping cost is determined by the package's weight, volume, your country, and the chosen shipping method.
Additional shipping charges may apply for remote areas.

3. No Shipping Option Available During Checkout?

For inquiries, please send an email to moecosplayofficial@gmail.com.

4. Tracking Information:

Once processing is completed, tracking details will be sent to the email address you provided.

5. Packing Error:

A full refund can be issued if the package is lost or takes longer than three months to arrive (four months for Brazil, Mexico, and Chile).